SHIPPING > RETURNS

SHIPPING >>>

PLEASE ALLOW 1-2 BUSINESS DAYS FOR ORDER PROCESSING, WITH THE EXCEPTION OF GIFT CARDS AND PRE-ORDERS. ONCE YOUR ORDER HAS BEEN SHIPPED YOU WILL RECEIVE A CONFIRMATION EMAIL INCLUDING YOUR SHIPMENT TRACKING NUMBER. ORDERS SHIP FROM SAN DIEGO, CALIFORNIA.

GIFT CARD CODES ARE EMAILED INSTANTLY TO THE EMAIL ADDRESS ENTERED AT CHECKOUT ALONG WITH INSTRUCTIONS TO REDEEM THEM.

ORDERS THE INCLUDE PRE-ORDER ITEMS WILL SHIP AT ONE TIME AS ONE ORDER ONCE THE PRE-ORDER ITEMS ARE IN-STOCK. THE IN-STOCK DATE LISTED ON PRE-ORDER PRODUCTS MAY CHANGE AT ANYTIME, AND IS THE ESTIMATE DATE THE ITEM WILL BECOME IN-STOCK AND READY TO SHIP OUT.

INTERNATIONAL SHIPPING DOES NOT QUALIFY FOR FREE SHIPPING AT THIS TIME. INTERNATIONAL SHIPPING COSTS FOR YOUR ORDER WILL POPULATE AUTOMATICALLY AT CHECKOUT BASED ON WEIGHT, VOLUME, AND DESTINATION. USPS PRIORITY INTERNATIONAL SHIPMENTS USUALLY TAKE 8-12 BUSINESS DAYS. IF YOU ARE WAITING FOR YOUR ORDER TO ARRIVE PLEASE CHECK WITH YOUR LOCAL POST OFFICE BEFORE CONTACTING SUPPORT.

 

RETURNS AND EXCHANGES >>>

WE UNDERSTAND HOW DIFFICULT IT IS TO SIZE FROM A SIZE CHART. WE WILL GLADLY ISSUE AN EXCHANGE OR REFUND WITHIN 30 DAYS FOR PURCHASE. SHOULD YOU NEED TO EXCHANGE, PLEASE RETURN MERCHANDISE WITH TAGS REMAINING ATTACHED. SPECIAL OFFERS MAY BE SUBJECT TO REDUCTION BY A RETURN/EXCHANGE OR CANCELLATION. PLEASE ALLOW 15 DAYS FOR US TO RECEIVE YOUR RETURN AND PROCESS YOUR REQUEST. SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE. WE WILL SHIP EXCHANGE AT NO COST.

FOR MORE DETAILS, PLEASE SEE OUR FAQs

SHOULD YOU HAVE ANY QUESTIONS REGARDING THIS PRODUCT, PLEASE FEEL FREE TO GET IN TOUCH WITH OUR FRIENDLY CUSTOMER EXPERIENCE TEAM AT SHOP@PIVOTPERFORMANCEWEAR.COM, OR CALL US AT 888.818.3547 MONDAY-FRIDAY, 9AM – 5PM.

 

PIVOT PERFORMANCE WEAR

C/O RETURNS

9625 MISSION GORGE RD

STE B2 362

SANTEE, CA 92071

 

BY PLACING AN ORDER ON WWW.PIVOTPERFORMANCEWEAR.COM, YOU ARE AGREEING TO THE RETURNS AND EXCHANGES POLICY.

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All domestic retail orders

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